Hand sanitizer will be available for use as you enter and exit our office.
Mask requirements will be consistent with current guidelines provided by the province of BC.
Staff will wash their hands between each patient visit & all usable surfaces are scrubbed down with disinfectant before and after each shift and each office visit.
You are required to let us know in advance of your visit to the office if you are not feeling well or have a fever. We will ask you to postpone your visit to the office until your symptoms are gone.
We have enabled an online COVID-19 screening that is automatically sent out with each scheduled visit as part of our screening process.
The doctor and team will be wearing appropriate Personal Protective Equipment (PPE) as per our regulatory body's requirements.
Safe physical distancing protocols will be maintained at all times between the patients while in the office.
Please contact us by phone if you arrive early for an appointment so as to ensure appropriate physical distancing. If we get running behind for any reason we will do our best to contact you and advise you of an appropriate time to arrive.
If at any time during your visit with us you feel uncomfortable or unsafe PLEASE communicate that to one of the team members or the doctor and we will do everything in our power to resolve it and help you feel safe or reschedule your appointment.
To minimize time spent in our waiting area, we will be giving you the option to add credit card information to your online account either shortly before or after your first return appointment.